Find role-based emails in a list
Role addresses like info@, sales@ and support@ belong to a team, not a person. Paste a list or upload a CSV to find every one of them, then download the list without them. Free, no signup, and the list stays in your browser.
| Result | Why | Mail provider |
|---|
Role addresses are listed first, with "Role address" in the Why column. Download without role addresses keeps every other address once (duplicates removed). The full report CSV has a role column, true or false, so you can filter in a spreadsheet instead.
What is a role-based email?
It's an address for a job or a department instead of a person: info@, sales@, support@, hr@. Often several people read it, or nobody does, and the people behind it change over time. Nobody in particular signed up with it.
Why remove them from a mailing list
- Nobody asked for your newsletter. A shared inbox rarely opted in, and someone on the team who doesn't know you is quick to press "Report spam".
- Low opens and replies. Shared inboxes are skimmed or filtered, which pulls your engagement down. Mailbox providers watch engagement when they decide whether you reach the inbox.
- Some email tools refuse them. Several newsletter services block or warn about role addresses on import, so cleaning them first avoids a failed upload.
- Some never take mail.
noreply@andmailer-daemon@are not meant to receive anything.
They are not bad addresses: support@ at a supplier is exactly where an order question should go. Remove them from marketing lists, keep them in your contacts.
Role names it finds
BounceLens marks an address as role-based when the whole name before the @ is one of these (a +label is ignored, so info+web@ counts too):
| Kind | Names |
|---|---|
| General | info, contact, contactus, hello, mail, office, team, all, welcome, enquiry, enquiries, inquiry, inquiries, feedback |
| Sales and marketing | sales, marketing, media, press, newsletter, partners, orders |
| Support | support, help, helpdesk, service, customerservice |
| Money and legal | billing, finance, accounts, accounting, legal, privacy |
| People | hr, jobs, careers, recruitment |
| Technical | admin, administrator, webmaster, hostmaster, postmaster, root, noc, security, abuse, spam, dev, test |
| Never replies | noreply, no-reply, mailer-daemon, devnull, null |
It doesn't guess. sales.team@ or info-india@ are not marked, and neither is a person's name at a small company where one person reads everything. Look through the rest of the list for team-style names your business uses.
How to remove them
- Paste your list or upload the CSV above and press Find role emails.
- Check the role addresses at the top of the table. Keep any you really mean to write to.
- Press Download without role addresses for a CSV with one
emailcolumn. Or use the full report and filter therolecolumn in Excel or Google Sheets.
Everything else it checks
In the same run, every address is also checked for broken format, domains that don't exist or can't receive email, typos like gmial.com, throwaway addresses and duplicates. Download clean list leaves all of those out.
Questions
Does it check one address too?
Yes, paste just one. For single addresses the free email checker shows the same result.
Are role addresses invalid?
No. Most of them exist and receive email. They're marked so you can decide, not because they will bounce.
Is my list uploaded anywhere?
No. Role names are matched in your browser. To check the domains, only the domain names are looked up through public DNS.
Is there a limit?
No signup and no daily limit. One run handles up to 20,000 addresses.
More free checks
- Email list checker: check a whole list before you send.
- Remove duplicate emails: including Gmail dot and +tag copies.
- Disposable email checker: find throwaway addresses like Mailinator.